PRIVACY POLICY

Last updated: September 26, 2026

Your privacy matters to us. This policy explains what personal information Embody Health.Fitness Inc. ("Embody," "we," "us") collects through our studio, website, and mobile app (the Embody Lagree & Fitness app), how we use and protect it, how long we keep it, and the choices you have.

WHO WE ARE (SECTION 1)

Embody Health.Fitness Inc., operating as Embody Lagree & Fitness, is located at 520 King Street, Fredericton, NB E3B 6G3. For any privacy questions or requests, please contact us at info@embodylagree.fitness or 506-668-0170.

INFORMATION WE COLLECT(SECTION 2)

Information you give us:

  • Name, email address, phone number, mailing address, date of birth, and profile photo

  • Payment information, such as credit card details, which is processed by our payment provider (Mariana Tek).

  • Health and fitness information you share with us, such as injuries, medical conditions, or pregnancy, so you can participate safely

  • Emergency contact details

  • Waivers, consultation notes, and communications with our team

Information collected automatically:

  • Booking, attendance, and membership history

  • Device and usage information from our app and website, such as device type, operating system, app version, IP address, browser type, and crash logs

  • Push notification tokens, if you allow notifications

  • Cookies and similar technologies on our website (see section 9)

HOW WE USE YOUR INFORMATION (SECTION 3)

  • To create and manage your account, bookings, and memberships

  • To process payments and send receipts

  • To keep you safe in class and tailor instruction to your needs

  • To send service messages, such as booking confirmations, reminders, and schedule changes

  • To send promotions and updates, where you have agreed to receive them (you can unsubscribe at any time)

  • To improve our classes, app, website, and customer service

  • To meet our legal, tax, and accounting obligations

We do not sell or rent your personal information.

HOW OUR APP HANDLES YOUR DATA (SECTION 4)

Our mobile app is provided through our booking platform, Mariana Tek (part of Xplor Technologies). The app only accesses information you enter yourself and the device permissions you choose to allow:

  • Profile information: name, email, phone number, mailing address, date of birth, emergency contacts, and profile photo

  • Payments: card details and transaction history, processed securely by our payment provider

  • Bookings: reservations, waitlist choices, and visit history

  • Optional device permissions: location or device identifiers, only if you allow location services or push notifications. You can turn these off in your device settings at any time.

    The app also automatically collects basic technical information, such as your IP address, device type, and session length, to keep it running properly.

    Mariana Tek may also use analytics tools, such as Google Analytics, to understand how the app and booking pages are used.

    Embody staff can view client rosters, attendance, and transactions through Mariana Tek's staff app, with access limited by role. Mariana Tek does not sell your data or use it for anything beyond providing our booking services.

WHO WE SHARE INFORMATION WITH (SECTION 5)

We share personal information only with trusted service providers who help us run the studio, and only as needed for them to do so. They must protect it and may not use it for their own purposes. These include:

  • Mariana Tek (booking, app, and client management)

  • Stripe (payment processing)

  • Brandbot (e-mail marketing & communications)

Some of these providers store or process information outside Canada, including in the United States, the European Union, and the United Kingdom, where it may be accessible to authorities under local law.

We may also disclose information when required by law, or to protect the safety of our clients and staff.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

HOW LONG WE STORE INFORMATION (SECTION 6)

We keep personal information only as long as we need it for the purposes above, or as long as the law requires. Specifically:

  • Account and profile information: for as long as your account exists, even after your last visit. Your account stays open until you delete it in the app or ask us to delete it

  • Health and waiver information: for as long as your account exists, and deleted along with it

  • Payment and transaction records: for 6 years, as required by Canadian tax law. Full card numbers are held by our payment processor, not by us.

  • Marketing preferences: until you unsubscribe or ask us to delete your data

  • App and website usage data: for as long as your account exists. Our booking and website providers may keep anonymous, combined usage statistics under their own policies.

You can delete your account at any time in the app, or ask us to delete it in person, by phone, or by email. When your account is deleted, your personal information is deleted with it, except for payment records we must keep by law.

HOW PROTECT YOUR INFORMATION (SECTION 7)

We use reasonable safeguards to protect your information, including encrypted connections, access limited to staff who need it, and trusted providers with their own security standards. No system is completely secure, but we work to protect your data and will notify you as required by law if a breach puts you at risk.

YOUR RIGHTS AND CHOICES (SECTION 8)

You can ask us to:

  • Give you a copy of your personal information

  • Correct information that is inaccurate

  • Delete your information or your account

  • Stop sending you marketing messages

  • Withdraw your consent to certain uses, subject to legal or contractual limits

To make a request, email Info@embodylagree.fitness. We will respond within 30 days. You can also turn off push notifications in your device settings at any time. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

COOKIES (SECTION 9)

Our website uses cookies to remember your preferences and understand how the site is used. You can disable cookies in your browser, but some features may not work properly.

CHILDREN (SECTION 10)

Our services are intended for adults. Participants under [18] need consent from a parent or guardian, who may manage their information on their behalf.

CHANGES TO THIS POLICY (SECTION 11)

We may update this policy from time to time. We will post the new version here with an updated date, and let you know of significant changes by email or in the app.

CONTACT US (SECTION 12)

Embody Lagree & Fitness 520 King Street, Fredericton, NB, E3B 6G3. Info@embodylagree.fitness · 506-668-0170